Our strategic approach to corporate
social responsibility
Our approach to corporate social responsibility reflects the Group's mission, purpose and values. All our businesses operate within the same framework which is in accordance with Group priorities. When making business decisions we aim to take account of our impact on the planet, the people involved and our profitability. This way we can build a world-leading sustainable group.
As a pharmacy-led heath and beauty group, our corporate social responsibility principles are naturally embedded in the working practices of our people. Corporate social responsibility is not seen as an additional activity, it is integrated into daily routines. It is consequently not viewed as a cost, but an activity which delivers value through, for example, either reducing costs or generating new commercial opportunities.
We aim to harness our people’s energy and commitment to the Group’s wider sustainability agenda. In this way corporate social responsibility continues to be integrated into daily business life at every level of the organisation.
This is achieved within an overall framework that is consistent across our Group, yet adaptable locally, allowing different businesses within the Group to set and measure performance against targets, develop their own tailored initiatives and take local responsibility. All of this is supported by collaborative internal networks that positively encourage the sharing of best practice and innovative ideas.
To support good governance of our behaviour and approach to corporate social responsibility, the Group has produced a number of key policy statements.
These cover:
