Our mission, purpose and values
Our mission
Our mission is to become the world’s leading pharmacy-led health and beauty group. We seek to develop our core businesses of pharmacy-led health and beauty retailing and pharmaceutical wholesaling across the world and become a significant player in many major international markets.
- Performance-driven, we aim to set high standards that are recognised as the benchmark by all our stakeholders, including employees, manufacturers, pharmacists, consumers and payors.
- We intend that our brand portfolio will lead the industry and we aim to demonstrate unparalleled expertise in formulating, marketing, selling and distributing our own brands.
- We seek to create a strong shared culture and sense of identity and belonging for our team throughout the Group.
Our purpose
Our purpose is to deliver products that help people look and feel their best.
Our values
We believe in making a difference and are proud of the contribution we make to the wellbeing of the communities we serve. Our core values are:
Partnership
Includes respect, understanding and working together. We create and build value through partnerships and alliances, inside and outside the business. Together we can achieve more.
Trust
The essence of the way we do business. We are trusted because we deliver on our promises.
Service
We hold ourselves to high standards of care and service, for our customers and our people.
Entrepreneurship
We are innovators, seeking new challenges and having a winning spirit.
Simplicity
We are proud of being lean and efficient, uncomplicated and easy to do business with.
Partnership
For over a decade we have worked in partnership with Breast Cancer Care to raise both awareness and funds. A large proportion of our UK Health & Beauty customers and employees are women and the things that matter to them also matter to us.
Trust
Alliance Boots, through its trusted brands and extensive networks, is well placed to provide information on a wide range of public health issues to the general public. For example, Alphega Pharmacy, our European network of independent pharmacists, runs campaigns to raise awareness of issues such as high blood pressure and diabetes.
Service
We continue to work closely with the communities in which we operate. Our Spanish pharmaceutical wholesale business has worked to raise local awareness of skin cancer and preventative action, through its award-winning Actúa Ahora (Act Now) campaign.
Entrepreneurship
As a pharmacy-led business, the education of pharmacists is close to our hearts. We have worked with The University of Nottingham and the University of Rome ‘Tor Vergata’ to introduce a new five-year international pharmacy degree course.
Simplicity
Through simple actions we are trying to reduce the amount of waste we generate. The removal of transit packaging is one example.
