Close window close

About this report

Strong partnerships forged in pursuit of sustainability are the true foundation and measure of our CSR success

Ornella Barra, Chairman of the social responsibilities committee

Our ambition is to build a world leading sustainable group, making healthcare even more accessible to the communities we serve.  During 2010/11, we made excellent progress towards achieving this goal and along the way we enhanced our credentials within the field of sustainability.  

At Alliance Boots, we have a clear vision for the future of our Group and the role that corporate social responsibility has to play.  During the year, the efforts of our Boots and Alliance Healthcare teams have been recognised through several well-deserved awards and accreditations, underlining our credentials and dedication to good corporate citizenship.  In addition, our Group secured platinum status in the Business in the Community (BITC) “Companies that Count” survey and was highly positioned in a recent global study conducted by the Reputation Institute.

Our corporate social responsibility model – which encourages local accountability – is now well-established and is the key to our success.  Our approach is to decentralise corporate social responsibility to enable local ‘champions’ to set local programmes appropriate to their business environment and in line with priorities set at Group level.  Through these champions, we ensure that our standards are communicated to and adopted by our newly acquired businesses – for example ANZAG in Germany and Hedef Alliance in Turkey.

Across our Group, corporate social responsibility is integral to our business.  It is inherent in our values and forms a natural part of our culture.  To realise our long-term vision of sustainability, we understand the importance of fully engaging the collaboration and support of our many stakeholders – both internal and external.  Strong partnerships forged in pursuit of sustainability are the true foundation and measure of our CSR success.  

In June 2011, we announced a new pan-European partnership with the European Organisation for Research and Treatment of Cancer (EORTC) Charitable Trust.  Together, our aim is to support the creation and funding of a ‘biobank’ for colorectal cancer and later a platform for blood sampling to enable genetic profiling.  This is all part of our Group’s wider commitment to support cancer sufferers and directly complements, for example, our ongoing partnership with Macmillan Cancer Support in the UK.

CSR also represents a strong business opportunity.  It helps us to build and maintain our reputation which is crucial to our continued success.  It brings additional ways to reduce costs and generate income (for example via carbon footprint reduction), stimulates innovation and entrepreneurship and is a key factor in attracting and retaining quality employees.

With great enthusiasm and the dedication of our people, we continue to pursue our investment in this agenda and I have every confidence that we are on track to building a strong corporate social responsibility culture that others will strive to emulate.  

While we have made some good progress, there is no room for complacency and much remains to be done as we believe Alliance Boots has a tremendous contribution to make to the sustainability agenda.  We thank and acknowledge our people for their past and future efforts to support this agenda, however, we have a lot more to give and are committed to seeking out new channels and innovations that will enable us to advance our participation.  

I hope you enjoy reading our latest report and welcome your feedback and comments on our activities.  

Back to top