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Executive Chairman’s statement

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“Above all, we are determined to make our mark as a world leading sustainable group”
Stefano Pessina, Executive Chairman


Alliance Boots continues to move closer to realising its mission to become the world’s leading pharmacy-led health and beauty group.  Since our last corporate social responsibility report was issued in September 2010, the number of countries in which we have a presence has increased from more than 20 to over 25.  As our geographical and cultural diversity increases, so too does the strength of our commitment to contribute significantly to a sustainable future for all our stakeholders.

The global downturn has presented a clear opportunity for corporations to demonstrate their corporate social responsibility credentials – to prove they “walk the walk” as well as “talk the talk”.  In supporting societies and communities as they struggle to regain a footing in these difficult economic times, businesses have a clear duty to play their part.  We understand these obligations and believe that by continuing to work responsibly and seeking to improve good environmental practice through innovation and efficiency, we are simply fulfilling our duty as corporate citizens.  

At Alliance Boots, CSR principles are ingrained in our identity.  Our focus on ensuring that our business practices are socially, environmentally and economically sustainable is well documented and clearly demonstrated by the work undertaken by our Board’s social responsibilities committee.  As a privately owned company, we remain committed to producing this report along the guidelines established by the Global Reporting Initiative (GRI).  In addition, we have further strengthened our processes and procedures in relation to data capture and accuracy and this year, for the first time, our report includes an independent assurance report on our 2010/11 CSR data issued by KPMG.  

As a healthcare company, we are driven by strong healthcare values that are inseparable from our overall mission.  We are both proud and privileged to work in a sector which is so close to the heart of people’s needs and concerns.  Every day, across our Group, we help improve the quality of healthcare in the communities we serve by providing medicines, quality products and services as well as expert advice.  We are truly dedicated to making a real difference to the lives of millions of people – wherever we operate.  At the same time, we fully understand the vital link between good CSR practice and good business: by generating value for our customers, we generate value for our business.

Above all, we are determined to make our mark as a world-leading sustainable group.  To achieve this, we will continue to harness the fantastic energies of our teams and work in close and strong partnership with all our stakeholders.  Together, by developing and extending our CSR activities, I believe we can succeed in helping lay the foundations that will help secure a better world for future generations.

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